Privacy Policy2018-07-08T14:02:05+00:00

Privacy Policy

1. Privacy Policy at a glance

General Information

The following guidelines provide a simple overview on what happens to your personal data when you visit our website. Personal data are data through which you can be personally identified. You can find detailed information about data protection in our privacy policy listed below this text.

Data collection on our website

Who is responsible for data collection on our website?

Data processing is carried out on our website by the website operator. You can find their contact information in the legal notice of our website.

How do we collect your data?

In part, your data are collected by you providing them to us. This can be, for example, data which you enter into a contact form.

Other data are automatically collected by our IT system upon visiting the website. These are, especially technical data (e.g. internet browser, operating system or time of day of the visit). This data collection occurs automatically as soon as you visit our website.

What do we use your data for?

Part of the data is collected to ensure the website loads correctly. Other data can be used for analyzing your user behavior.

Which rights do you have regarding your data?

You have the right to receive information about the origin, recipient and purpose of your stored personal data, at any time and free of charge. Furthermore, you have the right to request the correction, barring or deletion of these data. For this purpose, you can contact us at any time with questions about the topic of data protection at the address provided in the legal notice. Moreover, you have the right to appeal with the responsible supervisory authority.

Analysis tools and third-party tools

When you visit our website, your surfing behavior can be statistically evaluated. This is done mainly with cookies and so-called analysis programs. The analysis of your surfing behavior is usually carried out anonymously; this surfing behavior cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools. Details can be found in our privacy policy under the title “Third Party Modules and Analysis Tools”.

You can object to this analysis. We’ll inform you about the possibilities of appeal in this privacy policy.

2. General information and required information

Data protection

The operators of these websites take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the legal data protection regulations as well as this privacy policy.

When you use this website, various personal data are collected. Personal data are data through which you can be personally identified. The present privacy policy explains which data we collect and what they are used for. It also explains how, and for what purpose, this is done.

Please note that data transfer on the internet (e.g. in the case of communication by email) can have security vulnerabilities. Complete protection of data from access by third parties is not possible.

Information on the responsible authority

The responsible authority for data processing on this website is:

Daimler AG

Mercedesstraße 137
70327 Stuttgart
Deutschland

Tel.: +49 711 17 0
E-Mail: dialog@daimler.com

The responsible authority is the natural person or legal entity, who alone, or together with others, determines the purposes and the means of data processing (e.g. name, email addresses, et al.).

Cancellation of your consent to process data

Many data processing operations are only possible with your express permission. You can revoke already granted consent at any time. For this purpose, an informal email sent to us suffices. The legality of data processing carried out prior to this remains unaffected by revocation.

The right to data transferability

You have the right to have data which we automatically process on the basis of your consent or in fulfillment of a contract sent to you or to third parties in a common, machine-readable format. As long as you request direct transfer of data to other responsible parties, this will only take place, as far as it is technically possible.

SSL or TLS encryption

This page uses SSL or TLS encryption for security reasons and to protect the transfer of confidential data, such as orders or requests, which you send to us as website operators. You can recognize an encrypted connection by noting that the address line in your browser changes “http://” to “https://” and due to the padlock symbol in the browser line.

When SSL or TLS encryption is active, data which you send us cannot be read by third parties.

Encrypted payment transactions on this website

If there is an obligation to send us your payment data (e.g. account number in the case of a direct debit) after conclusion of a fee-based contract, these data are needed for the payment process.

Payment transactions with the usual payment methods (Visa/MasterCard, direct debit) are carried out exclusively over an encrypted SSL or TLS connection. You can recognize an encrypted connection by noting that the address line in your browser changes “http://” to “https://” and due to the padlock symbol in the browser line.

During encrypted communication, payment data, which you send to us cannot be read by third parties.

Information, Blocking and Deletion

Within the context of the valid legal regulations, you have the right to information about your stored personal data, about their origin and recipient and the purpose of the processing of data at all times free of charge and if necessary, the right to correction, blocking or deletion of these data. For this purpose and with other questions in regard to the topic of personal data, you can contact us at any time at the address provided in the legal notice.

3. Data protection officer

Legally required data protection officer

If you have questions regarding the processing of your personal data, you can contact our company appointed officer for data protection who is also available with their team in the case of information requests, suggestions or complaints.

Company Appointed Officer for Data Protection
Herr Dr. Joachim Rieß
Daimler AG
HPC G353
D-70546 Stuttgart
Germany

4. Data collection on our website

Cookies

The websites use so-called cookies. Cookies do not cause any damage to your computer and do not contain viruses. Cookies serve the purpose of making our offer more user friendly, more effective and more secure. Cookies are small text data which are saved on your computer and which your browser saves.

Most of the cookies used by us are the so-called “session cookies”. They are automatically erased after the end of your visit. Other cookies remain on your devise until you erase them. These cookies make it possible for us to recognize your browser again during your next visit.

You can change your browser settings so that you are informed about the placing of cookies and only accept cookies on a case to case basis, accept cookies for specific cases or generally exclude them, as well as automatically delete them upon closing of your browser. If cookies are deactivated, the functionality of this website can be limited.

Cookies, which are necessary for the implementation of electronic communication processing or for providing specific functions desired by you (e.g. the shopping cart function), are saved on the basis of art. 6 para. 1 lit. f DSGVO. The website operator has a justifiable interest in the saving of cookies for the technically correct and optimized delivery of their services. Insofar as other cookies (e.g. cookies used for analyzing your surfing behavior) are saved, they are discussed separately in this privacy policy.

Server Log Files

The website provider automatically collects and saves information in so-called server log files which your browser automatically sends to us. These are the following:

  • Browser type and version
  • Operating system used
  • Referrer URL
  • Hostname of the accessing computer
  • Time of day of the server request
  • IP Address

A combination of this data with other data sources does not take place.

The basis for the processing of data is Art. 6 para. 1 lit. b DSGVO which permits the processing of data for the fulfillment of a contract or pre-contractual measures.

Contact form

If you send us inquiries by contact form, your entries from the inquiry form, including the contact information provided by you there, are stored by us for the purpose of processing your inquiry, and saved by us in case of follow-up questions. We do not forward these data to others without your permission.

Therefore, processing of the data provided by you in the contact form, is carried out exclusively on the basis of your permission (Art. 6 para. 1 lit. a DSGVO). You can revoke this permission at any time. For this purpose, an informal message sent by email suffices. The legality of data processing operations already carried out remains unaffected by the revocation.

The data you provide in the contact form remain with us until you request their deletion, you revoke permission to save them, or the purpose for saving them is no longer relevant (e.g. after completed processing of your inquiry). Mandatory legal provisions – in particular retention periods – remain unaffected.

Data processing (Client and Contract data)

We collect, process and utilize personal data (inventory data) only insofar as they are required for the establishment, content-related arrangement, or change in the legal relationship. This is carried out on the basis of Art. 6 para. 1 lit. b DSGVO which permits the processing of data for the fulfillment of a contract or pre-contractual measures. We collect, process and utilize personal data concerning the usage of our website (usage data) only insofar as they are required to make the use of the service possible for the user and to invoice the user.

The data collected are erased after conclusion of the contract or after termination of the business relationship. Legal retention periods remain unaffected.

Data transfer at conclusion of the contract for online shop merchants and dispatch of goods

We only transfer personal data to third parties if this is necessary for the execution of a contract, for example to the company entrusted with the delivery of goods or the financial institution commissioned with the processing of payments. No further data transfer takes place or only takes place if you have explicitly approved of their transfer. No further transfer of data to third parties takes place without your explicit consent, for example for the purpose of advertisement.

The basis of data transfer is Art. 6 para. 1 lit. b DSGVO which permits the processing of data for the fulfillment of a contract or pre-contractual measures.

Data transfer for conclusion of contract for services and digital content

We only transfer personal data to third parties if this is necessary for conclusion of contract, for example, to the financial institution commissioned with the processing of payments.

No further transfer of data takes place or only takes place if you have explicitly approved their transfer. No passing on of your data takes place without your explicit consent, for example for the purpose of advertisement.

The basis of data transfer is Art. 6 para. 1 lit. b DSGVO which permits the processing of data for the fulfillment of a contract or pre-contractual measures.

5. Social Media

Facebook-Plugins (Like & Share-Button)

Plugins from the social network Facebook, provider Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA, are integrated on our page. You can recognize the Facebook plugins by the Facebook logo or the “Like button” on our page. You can find an overview of Facebook plugins here: https://developers.facebook.com/docs/plugins/.

When you visit our website, a direct connection between your browser and the Facebook server is establishing through the plugin. In this way, Facebook receives the information that you have visited our website with your IP address. When you click on the Facebook like button while you’re logged in to your Facebook account, you can connect the content of our website with your Facebook profile. This way Facebook can match your visit to our website to your user account. Please note that, as the page provider, we do not receive any knowledge of the content or the use of data by Facebook. More information can be found in Facebook’s data protection policy: https://de-de.facebook.com/policy.php.

Should you not wish Facebook to be able to match your visit to your page, please log out of your Facebook account.

Twitter Plugin

There are functions of the Twitter service integrated into our pages. These functions are provided by Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA. By using Twitter and the function “re-tweet” pages visited by you are linked to your Twitter account and are made known to others. At the same time data are transferred to Twitter. Please note that, as the page provider, we do not receive any knowledge of the content or the use of data by Twitter. More information can be found in Twitter’s data protection policy: https://twitter.com/privacy.

You can change your data protection settings on Twitter on under account settings https://twitter.com/account/settings ändern.

Google+ Plugin

Our pages use Google+ functions. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Collection and circulation of information: With the help of the Google+- button, you can publish information worldwide. By means of the Google+- button, you and other users receive personalized content from Google and our partners. Google saves both the information for which you have given a content +1 and information about the page which you were viewing when you clicked on +1. Your +1s can be displayed together with your profile name and picture in Google services such as search results, on your Google profile, on parts of websites or in online ads as a notice.

Google saves information on your +1 activities in order to improve Google services for you and others. In order to be able to use the Google+- button you need a world-wide visible, public Google profile, which at least includes the name chosen for the profile. This name is used for all Google services. In some cases, this name can also replace another name, which you have used to share content through your Google account. The identity of your Google profile can be displayed to other users who know your email address or dispose of other identifying information about you.

Use of information collected: Apart from the aforementioned intended purposes, the information provided by you is used in accordance with the applicable Google data protection provisions. Google will possibly publish summarized statistics on the +1 activities of users or pass these on to users and partners such as publishers, advertisers or partner websites.

Instagram Plugin

There are functions of the Instagram service integrated into our website pages. These services are integrated by Instagram Inc., 1601 Willow Road, Menlo Park, CA 94025, USA.

When you’re logged in to your Instagram account, you can connect content on our pages to your Instagram account by clicking on the Instagram button. This way, Instagram can match the visit to our pages to your Instagram account. Please note that, as the page provider, we do not receive any knowledge of the content or the use of data by Instagram.

More information can be found in Instagram’s data protection policy: https://instagram.com/about/legal/privacy/.

XING Plugin

Our website uses functions of the Network XING. The provider is XING AG, Dammtorstraße 29-32, 20354 Hamburg, Germany.

A connection to the XING servers is made during every visit to one of our pages which contains XING functions. To our knowledge, no personal data is saved at this time. In particular, no IP addresses are saved or user behavior analyzed.

You can find more information on data protection and the XING share button in XING’s privacy policy at: https://www.xing.com/app/share?op=data_protection.

6. Analysis tools and advertisement

Google Analytics

This website uses the functions of the web analysis service Google Analytics. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics uses so-called “cookies”. These are text files that are saved on your computer and enable the analysis of the use of the website with your help. As a rule, information on your use of this website generated by the cookie is transferred to one of Google’s servers in the USA and saved there.

Google Analytics cookies are stored on the basis of Art. 6 para. 1 lit. f DSGVO. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising.

IP anonymization

We have activated the IP anonymization function on this website. As a result, your IP address will be truncated by Google within member states of the European Union or in other third-party state members of the Agreement on the European Economic Area prior to transmission to the United States. The full IP address is only sent to a Google server in the US and shortened there in exceptional cases. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address provided by your browser as part of Google Analytics is not merged with other Google data.

Browser Plugin

You can prevent the storage of cookies with a corresponding setting in your browser software; however, please note that if you do this, you may not be able to use all the features of this website to the fullest extent possible. In addition, you may prevent Google from collecting the data generated by the cookie and related to your use of the website (incl. your IP address) as well as the processing of this data by Google by downloading and installing the browser plug-in available under the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

Opposition to data collection/strong>

You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set to prevent your data from being collected on future visits to this site: Google Analytics deaktivieren.

For more information on how to handle user data on Google Analytics, see the Google Privacy Policy: https://support.google.com/analytics/answer/6004245?hl=de.

Demographics in Google Analytics

This website uses the “demographics” feature of Google Analytics. As a result, reports can be produced that contain statements on the age, gender and interests of the site visitors. This data comes from interest-based advertising by Google and third-party visitor data. This data cannot be assigned to a specific person. You can disable this feature at any time through the ad settings in your Google Account, or generally prohibit the collection of your data by Google Analytics as outlined in the section “Opposition to Data Collection”. You can disable this feature at any time through the ad settings in your Google Account, or generally reject the collection of your data by Google Analytics as outlined in the section “Opposition to Data Collection”.

Google AdWords and Google Conversion Tracking

This website uses Google AdWords. AdWords is an online advertisement program of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States (“Google”).

As part of Google AdWords, we use so-called conversion tracking. When you click on an ad displayed by Google, a conversion tracking cookie is set. Cookies are small text files that the internet browser stores on the user’s computer. These cookies lose their validity after 30 days and are not used for the personal identification of users. If a user visits certain pages of this website and the cookie has not expired yet, Google and we can recognize that the user clicked on the ad and was redirected to this page.

Each Google AdWords customer receives a different cookie. The cookies cannot be tracked through the websites of advertisers. The information gathered using the conversion cookie is used to generate conversion statistics for AdWords customers who have opted for conversion tracking. Customers are told the total number of users who clicked on their ad and were redirected to a conversion tracking tag page. However, they do not receive any information that personally identifies users. If you do not want to participate in tracking, you can opt-out of this by easily disabling the Google Conversion Tracking cookie through its Internet browser under User Preferences. You will not be included in the conversion tracking statistics.

The storage of “conversion cookies” is based on Art. 6 para. 1 lit. f DSGVO. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising.

For more information about Google AdWords and Google Conversion Tracking, see the Google Privacy Policy: https://www.google.de/policies/privacy/.

You can set your browser so that you are informed about the setting of cookies and allow cookies only in individual cases, the acceptance of cookies for certain cases or generally exclude and enable the automatic deletion of cookies when closing the browser. Disabling cookies may limit the functionality of this website.

Google reCAPTCHA

We use “Google reCAPTCHA” (hereafter “reCAPTCHA”) on our websites. The provider is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (“Google”).

By using reCAPTCHA we want to check if the data entry on our websites (for example in a contact form) is done by a human or by an automated program. For this, reCAPTCHA analyzes the behavior of the website visitor based on various characteristics. This analysis begins automatically as soon as the website visitor enters the website. For analysis, reCAPTCHA evaluates various information (for example, the IP address, website visitor’s time spent on the website or mouse movements made by the user). The data collected during the analysis is forwarded to Google.

The reCAPTCHA analyses are carried out completely in the background. Site visitors are not advised that an analysis is taking place.

Data processing is carried out based on Art. 6 para. 1 lit. f DSGVO. The website operator has a legitimate interest in protecting their web sites from abusive, automated spying and SPAM.

For more information about Google reCAPTCHA and Google’s privacy policy, please visit the following links: https://www.google.com/intl/de/policies/privacy/ und https://www.google.com/recaptcha/intro/android.html.

7. Plugins und Tools

YouTube

Our website uses plugins from the Google-powered page YouTube. The site operator is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

When you visit one of our YouTube plug-in-enabled sites, you will be connected to the YouTube servers. It tells the YouTube server which of our pages you’ve visited.

If you’re logged into your YouTube account, YouTube will allow you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.
The use of YouTube is in the interest of an attractive presentation of our online offers. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO.

For more information about the handling of user information, please refer to the YouTube Privacy Policy at: https://www.google.de/intl/de/policies/privacy.

Google Web Fonts

This site uses so-called web fonts, provided by Google, for the uniform representation of fonts. When you open a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly.

To do this, the browser you use must connect to Google’s servers. As a result, Google learns that our website has been accessed via your IP address. The use of Google Web Fonts is in the interest of consistent and attractive presentation of our online services. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO.

If your browser does not support web fonts, a default font will be used by your computer.

For more information about Google Web Fonts, see https://developers.google.com/fonts/faq and in Google’s privacy policy: https://www.google.com/policies/privacy/.

Google Maps

This site uses the mapping service Google Maps via an API. Provider is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.

To use the features of Google Maps, it is necessary to save your IP address. This information is usually transmitted to and stored on a Google server in the United States. The provider of this site has no influence on this data transfer.

The use of Google Maps is in the interest of an attractive presentation of our online offers and an easy findability of the places we have indicated on the website. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO.

For more information about the handling of user data, please refer to the Google Privacy Policy: https://www.google.de/intl/de/policies/privacy/.

8. Payment provider

PayPal

On our website we offer Payment (et alia) via PayPal. Provider of this payment service is PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter “PayPal”).

If you choose to pay via PayPal, the payment details you enter will be sent to PayPal.

The transmission of your data to PayPal is based on Art. 6 para. 1 lit. a DSGVO (consent) and Art. 6 para. 1 lit. b DSGVO (processing to fulfill a contract). You have the option to revoke your consent to data processing at any time. The legality of already carried out data processing remains unaffected by revocation.

Klarna

On our website we offer payment (et alia) with the services of Klarna. Provider is Klarna AB, Sveavägen 46, 111 34 Stockholm, Sweden (hereinafter “Klarna”).

Klarna offers various payment options (for example, installment purchases). If you choose to pay with Klarna (Klarna Checkout Solution), Klarna will collect varied personal information from you. Details can be found in Klarna’s privacy policy at the following link: https://www.klarna.com/de/datenschutz/.

Klarna uses cookies to optimize the use of the Klarna Checkout solution. The optimization of the checkout solution constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO. Cookies are small text files that are stored on your device and do no harm. They remain on your device until you delete them. For details on the use of Klarna cookies, please see the following link: https://cdn.klarna.com/1.0/shared/content/policy/cookie/de_de/checkout.pdf.

The transmission of your data to Klarna is carried out on the basis of Art. 6 para. 1 lit. a DSGVO (consent) and Art. 6 para. 1 lit. b DSGVO (processing for contract fulfillment). You have the option to revoke your consent of data processing at any time. The legality of already carried out data processing remains unaffected by revocation.

Sofortüberweisung

On our website we offer Payment by “Sofortüberweisung” (et alia). Provider of this payment service is the Sofort GmbH, Theresienhöhe 12, 80339 Munich (hereinafter “Sofort GmbH”).

With the help of the “Sofortüberweisung” procedure, we receive a payment confirmation from Sofort GmbH in real time and can immediately begin to fulfill our obligations.

If you have decided to use the “Sofortüberweisung” method of payment, please forward the PIN and a valid TAN to Sofort GmbH, with which you can log in to your online banking account. Sofort GmbH automatically checks your account balance after logging in and transfers the money to us using the TAN you have submitted. Afterwards, they will send us a transaction confirmation without delay. After logging in, your sales, the credit line of your overdraft facility and the existence of other accounts as well as their stocks are also checked automatically.

In addition to the PIN and the TAN, the payment data entered by you as well as personal data will be transmitted to Sofort GmbH. These personal data are first name, surname, address, telephone number (s), e-mail address, IP address and possibly further data required for payment processing. The transmission of this data is necessary to establish your identity beyond doubt and to prevent fraud.

The transmission of your data to Sofort GmbH is carried out on the basis of Art. 6 para. 1 lit. a DSGVO (consent) and Art. 6 para. 1 lit. b DSGVO (processing to fulfill a contract). You have the option to revoke your consent to data processing at any time. The legality of already carried out data processing remains unaffected by revocation.

For details on payment with Sofortüberweisung refer to the following links: https://www.sofort.de/datenschutz.html and https://www.klarna.com/sofort/.

Paydirect

On our website we offer payment by Paydirekt (et alia). Provider of this payment service is Paydirekt GmbH, Hamburger Allee 26-28, 60486 Frankfurt am Main, Germany (hereinafter “Paydirekt”).

If you carry out the payment via Paydirekt, Paydirekt collects various transaction data and forwards them to the bank where you are registered with Paydirekt. In addition to the data required for payment, Paydirekt collects further data as part of transaction processing, such as delivery address or individual items in the shopping cart.

Paydirect then authenticates the transaction using the authentication method stored at the bank. Subsequently, the payment amount is transferred from your account to our account. Neither we nor third parties have access to your account information.

For details on payment with Paydirekt, see Paydirekt’s terms and conditions and privacy policy: https://www.paydirekt.de/agb/index.html.